AI-Powered Workflow Automation
AIthatrunsyour
businessoperations.
SwiftCase is the AI workflow platform that automates admin, processes documents, and handles repetitive tasks so your team can focus on clients, not the grind.
The Problem
Your operations run on hope.
And spreadsheets.
You've got a CRM that doesn't quite fit. A workflow tool that can't handle exceptions. Analytics that require a data analyst. And a team copying data between all of them.
40% of time on admin
Your team is expensive. Admin is cheap. The maths doesn't work.
Tool sprawl
Six subscriptions. Zero integration. One frustrated team.
No visibility
You know something's wrong. You just can't prove it.
One platform. Everything you need.
SwiftCase replaces your patchwork of tools with a single, integrated platform. CRM, case management, workflow automation, document generation, and analytics, all built to work together.
The Platform
Everything in one place
Not a workflow tool with extras bolted on. A complete operations platform built for complex service businesses.
System of Record
41 field types. Custom schemas. Full audit trail. One source of truth for your entire operation.
Workflow Engine
60+ automation actions. Conditional logic. Scheduled triggers. Processes that run themselves.
Document Generation
PDFs, contracts, letters. Generated from your data. Every time, without errors.
Analytics & Reporting
OLAP cubes. Real-time dashboards. Scheduled reports. Data that makes decisions easier.
Integrations
Xero, Office 365, Slack, Teams, and APIs. Your tools, connected. No more copy-paste.
UK Data Security
Cyber Essentials certified. UK-hosted. GDPR compliant. Your data stays where it belongs.
AI agents that take action.
Not just answer questions.
Switchboard is our omnichannel AI agent platform. Voice, chat, WhatsApp, SMS, and email, all connected to your SwiftCase workflows. AI that doesn't just respond. It does the work.
What makes it different
Tool use
AI agents that create cases, update records, and trigger workflows. Not just chat.
SwiftCase integration
Full access to your data, your logic, your processes. Native, not bolted on.
Policy guards
Guardrails that prevent AI from going off-script. Safe for regulated industries.
Human handoff
Seamless escalation when the AI reaches its limits. No dead ends.
Trusted by UK service businesses
Measured Results
What clients actually see
These aren't projections. These are results from UK service businesses running their operations through SwiftCase.
Performance Analytics
Real-time workflow metrics
“SwiftCase helped us improve productivity, strip down and simplify processes with automation of emails and workflows. SwiftCase are the people to have on board.”
See if it makes sense for you
We'll walk through your current processes and tell you honestly whether SwiftCase can help. No pressure, no pitch deck. Just a conversation.
Integrates with your existing tools