Knowyourcontacts.
Notjusttheirnames.

Contact and organisation management built into your operations platform. Every interaction, relationship, and document in one place. No separate CRM to sync. No duplicate data entry.

Contact Management

Everything about everyone.
In one place.

Not a bolted-on address book. A proper CRM that's part of your operational platform.

Contact Management

Store every contact with full detail. Phone, email, address, custom fields. Link contacts to organisations, cases, and each other.

Organisation Records

Companies, departments, branches. Hierarchical structures that mirror how your clients actually organise themselves.

Relationship Mapping

Who reports to whom. Which contact is the decision-maker. Parent companies, subsidiaries, referral sources. All connected.

Communication History

Every email, call, meeting in one timeline. Never ask 'when did we last speak?' again. Full context, always available.

Activity Timeline

See everything that's happened with a contact. Cases opened, documents sent, notes added. One chronological view.

Custom Categories

Tag contacts your way. Client type, industry, region, status. Filter and segment for campaigns or reporting.

Complete Picture

One profile. Full context.

Every contact profile shows the complete picture. Recent activity, linked cases, communication history, documents, and relationships. No clicking through five screens to understand a contact.

  • Activity timeline with all interactions
  • Linked cases and their current status
  • Organisation hierarchy and colleagues
  • Documents and correspondence
  • Custom fields specific to your business
Sarah Mitchell
Claims Director at Acorn Insurance
sarah.mitchell@acorn.co.uk
0161 555 0123
Manchester, UK
12 open cases, last contact 2 days ago

Find & Filter

Search that actually works.

Find anyone in seconds. Filter by anything. Save searches for later.

Global Search

Find anyone instantly. Search by name, email, phone, or any custom field. Results in milliseconds.

Advanced Filtering

Build complex queries. Filter by tags, dates, linked records, or any combination. Save filters for reuse.

Follow-Up Reminders

Set reminders on any contact. Get notified when it's time to reach out. Nothing slips through.

Document Links

Attach contracts, proposals, correspondence. Everything related to a contact, accessible from their profile.

Flexible Fields

Your data, your structure.

Add the fields you need. Text, numbers, dates, dropdowns, linked records. Make contacts work for your business, not the other way around.

Text & Numbers

Name, phone, company ID

Email & Phone

With click-to-call and mailto

Address

UK postcode lookup included

Dropdown & Tags

Single or multi-select

Date & DateTime

Birthdays, contract dates

Linked Records

Connect to cases, organisations

Calculated

Age from DOB, days since contact

File Attachments

Photos, documents, signatures

Industry Applications

CRM that fits your sector.

Professional Services

Track clients from first enquiry through engagement. Link matters, documents, and billing to each relationship.

Insurance

Policyholders, claimants, third parties. Know who's who in every claim with full relationship mapping.

Property & Surveying

Landlords, tenants, contractors, agents. Everyone involved in a property, linked and searchable.

Healthcare

Patients, referrers, GPs, specialists. Relationship tracking that respects clinical hierarchies.

Stop switching between systems.

CRM that's part of your operations platform. Contacts, cases, documents, and workflows in one system. See how it works for your business.