SwiftCase
Platform/Integrations

Yourtools,connected.
Nomorecopyingbetweensystems.

Connect to Xero, Office 365, Slack, and any REST API. Pre-built integrations for common tools. Configurable connections for everything else. Seven authentication methods. Zero copy-paste.

7
Auth Methods
Connect to any API securely
Any
REST API
If it has an API, we connect
Full
Logging
Debug with confidence

Pre-Built Integrations

Ready to connect

Common integrations that work out of the box. Configure credentials, map fields, start syncing.

Xero
Accounting · Invoices, contacts, payments sync
Office 365
Productivity · Calendar, email, SharePoint
Slack
Communication · Notifications and updates
Microsoft Teams
Communication · Channel messages, alerts
Gmail
Email · Inbox monitoring and sending
Dropbox
Storage · File sync and sharing
Google Drive
Storage · Document storage
HubSpot
CRM · Contact and deal sync
Sage
Accounting · Financial data sync
Twilio
Communication · SMS and voice
Mailchimp
Marketing · Email campaigns
DocuSign
Documents · E-signatures

Don't see your tool? Connect to any REST API with the configurable integration system.

Authentication

Seven ways to connect securely

Whatever authentication your API requires, we support it. OAuth, tokens, signatures - properly implemented.

OAuth 2.0

Industry standard for modern APIs. Secure token-based authentication with refresh handling.

OAuth 1.0

Legacy OAuth support for older APIs that haven't upgraded.

Basic Auth

Username and password authentication for simple APIs.

Bearer Token

API key or token-based access. Simple and widely supported.

AWS Signature

Connect to AWS services with proper request signing.

Digest Auth

Challenge-response authentication for legacy systems.

Hawk Auth

HTTP MAC authentication for APIs that require it.

Capabilities

Integrations that actually work

Configurable API System

Connect to any REST API without code. Define endpoints, headers, authentication, and response mapping through the UI.

Webhook Support

Receive data from external systems. Stripe payment received? DocuSign signed? Trigger workflows automatically.

Response Mapping

Map API response fields to your task fields. Extract the data you need, ignore what you don't.

Request Logging

Full request and response logging for debugging. See exactly what was sent and received.

Retry Logic

Automatic retries on failure with exponential backoff. Integrations that handle temporary outages gracefully.

Error Handling

Configurable error responses. Alert on failure, retry, or fall back to manual processing.

Use Cases

Integrations in action

Sync invoices to Xero

1
Case marked as billable
2
Generate invoice data
3
POST to Xero API
4
Store invoice reference

Create calendar events

1
Appointment scheduled
2
Format event data
3
POST to Office 365
4
Link event to case

Verify addresses

1
Postcode entered
2
GET from lookup API
3
Return address options
4
Populate fields

Send to document signing

1
Document generated
2
POST to DocuSign
3
Track signing status
4
Store signed copy

Configurable API System

Connect to any REST API

No pre-built integration for your system? No problem. Configure any REST API through the UI. Define endpoints, headers, authentication, and response mapping - no developers required.

  • Define base URL and endpoints
  • Configure authentication method
  • Set custom headers and parameters
  • Map response fields to your data
  • Test before going live
See Workflow Engine
Xero Invoice Integration
Connection
Connected
AuthenticationOAuth 2.0
Field Mapping
ContactClient Xero ID
Line ItemsBilling Items
Due DateInvoice Due Date

See how your tools would connect

Bring your integration wishlist. We'll show you how SwiftCase connects to your existing systems - and what that eliminates from your workload.