Chatthatactually
helps.
Real-time web chat powered by AI. Embed on your website, connect to your systems, and let Switchboard handle conversations. Not a chatbot that reads FAQs. AI that takes action.
Chat Features
Modern chat. Intelligent responses.
Everything you expect from a chat widget, plus AI that actually understands and takes action on behalf of your customers.
Real-Time WebSocket
Instant message delivery. No polling, no delays. Messages appear the moment they're sent, just like any modern chat app.
Typing Indicators
See when the AI is thinking. Natural conversation flow with visual feedback. Customers know a response is coming.
Quick Replies
Suggested responses for common answers. One tap to reply. Faster conversations, better experience.
Custom Styling
Match your brand. Colours, fonts, positioning. The chat widget looks like part of your site, not a bolted-on afterthought.
Human Handoff
Seamless transfer to live agents when needed. Full conversation history passed along. No context lost.
Multilingual
Detect language automatically. Respond in the customer's language. Global support without language barriers.
Rich Conversations
More than just text.
Modern chat with rich media support. Images, buttons, carousels, forms. Create engaging conversations that guide customers to what they need.
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Integration
Embed anywhere.
Multiple ways to add Switchboard chat to your website or app. Pick what works for your stack.
JavaScript Widget
Drop a script tag on your site. The chat widget loads automatically. Works with any website or web app.
Mobile SDK
Native integration for iOS and Android apps. Same AI, native experience. Feels built-in, not embedded.
iframe Embed
Simple iframe for quick integration. Works anywhere you can embed HTML. No JavaScript required.
API Direct
Build your own interface. Call our API directly. Full control over the chat experience.
Use Cases
Chat that works for your business.
Website Support
Answer questions while customers browse. Help them find products, explain features, resolve issues. All without leaving your site.
Lead Qualification
Chat with visitors, understand their needs, capture details. Qualified leads passed to sales. Tyre-kickers handled politely.
Order Tracking
Customers ask about their order. AI looks it up, provides status, handles follow-up questions. No human needed.
Booking & Scheduling
Check availability, book appointments, send confirmations. All through a natural chat conversation.
See chat that actually does things.
Not a demo video. A live conversation where you can see the AI look up data, take actions, and handle real requests.